This Privacy Policy explains how Kama Temple ("we", "us", or "our") collects, uses and protects the personal data of visitors and clients in connection with our wellness and relaxation massage services in Marbella, Spain. We are committed to handling your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection law.
1. Who We Are (Data Controller)
The data controller responsible for your personal data is the business trading as Kama Temple. You can contact us using the details below:
- Trading as: Kama Temple
- Location: Marbella, Málaga, Spain
- Email: [email protected]
- Phone / WhatsApp: +34 642 657 673
2. What Data We Collect
We only collect the personal data we need to respond to enquiries and provide our services. Depending on how you contact us, this may include:
- Contact details you provide when booking, such as your name, phone number and any message content sent via WhatsApp, phone or email.
- Booking information, such as the service requested, preferred date and time, and any relevant notes you choose to share.
- Technical data collected automatically when you visit our website, such as IP address, browser type, device information and pages viewed, where analytics or similar tools are in use.
We do not ask for, and request that you do not send, sensitive personal data beyond what is necessary to arrange your appointment.
3. How and Why We Use Your Data
We process your personal data for the following purposes and on the following legal bases under the GDPR:
- To respond to your enquiries and manage bookings (legal basis: steps taken at your request prior to or as part of providing a service).
- To communicate with you about your appointment, including confirmations and any changes (legal basis: legitimate interest in delivering the service you requested).
- To keep records required for accounting, tax and legal compliance (legal basis: compliance with a legal obligation).
- To improve our website and services, where you have consented to non-essential cookies or analytics (legal basis: your consent).
4. Messaging via WhatsApp
Our primary booking channel is WhatsApp. When you message us through WhatsApp, your communication is also processed by WhatsApp (Meta Platforms) under its own privacy terms. We use the information you send only to respond to your enquiry and arrange your appointment. We recommend reviewing WhatsApp's own privacy policy to understand how it handles your data.
5. Sharing Your Data
We do not sell your personal data. We may share it only where necessary with:
- Service providers who help us operate our business (for example, website hosting, messaging platforms or accounting support), who act on our instructions.
- Authorities or regulators where we are legally required to do so.
6. International Transfers
Some of the tools we use (such as messaging or analytics providers) may process data outside the European Economic Area. Where this happens, we take steps to ensure your data remains protected through appropriate safeguards, such as European Commission approved standard contractual clauses.
7. How Long We Keep Your Data
We keep your personal data only for as long as necessary for the purposes described above. Enquiry and booking communications are retained for the period needed to manage your appointment and any follow up, after which they are deleted. Records required for tax and accounting are kept for the periods required by Spanish law.
8. Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, where applicable.
- Object to or request restriction of certain processing.
- Request portability of data you provided to us.
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es.
9. Cookies and Analytics
Our website may use cookies and similar technologies. Essential cookies are necessary for the site to function. Any non-essential cookies, including analytics, are only set with your consent, which you can manage or withdraw at any time through your browser settings or our cookie banner where available.
10. Data Security
We take reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Age Restriction
Our services and this website are intended for adults aged 18 and over. We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
13. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or by phone on +34 642 657 673.